Focal Point Opticians Customer Reviews

This establishments gets points for HONESTY and Professionalism.

I think the words to describe them would be professional and helpful. I had a need for eyeglass repair. Since it was a loose screw which needed to be fixed, they asked me to come back in 15 minutes. When I came back the glasses were fixed and handed over with a smile. I expected to pay a few dollars but the lady said "no charge!" again with a very pleasant demeanor. Overall a great experience, otherwise which could have been harrowing. Note: It has been the only time I have needed to go to an optician.

I have been going to Focal point since 1997. I have have found that Chris and Jeff have always been very nice and always patient with me. It's always cool to do business with a place that's as friendly as they are! Thanks alot guys for all your help through the years!

Just got 2 new pair of glasses here: regular and sunglasses. Could not be happier. The personal service and thorough attention I got during the frame selection process was amazing, In this day and age, with so many big chains, finding a family-run option is great. The stock of frames was even better and bigger than I recalled -- there just must be something for everyone and at a variety of price points.

Wonderful, friendly, and knowledgeable service today at Focal Point. They also have a fantastic selection of frames -- not just the regular, run-of-the-mill kind, either. Lots of great shapes and colors -- and all sizes. This will be my new go-to place for glasses from now on. 3/13/2012

I have gone to Focal Point for over ten years. I love the glasses I get there. I love the service. I love how I feel when I leave. That's my story and I'm sticking to it.

I understand that some people had disappointing experiences at focal point, but I can only speak of my positive one.

I've been here twice for different small repairs and always treated well with prompt service. The first time I needed my lab glasses fixed - it was done in 5 minutes by the guy who works here. He was very kind and only charged me a couple bucks. The second time I went is why this place deserves the 5 stars. I walk in off the street with my rayban wayfarers which I had sat on and they needed a new screw. The woman who works there took care of me right away, brought them out in the back, and 5 minutes later it was as if I had never broken them in the first place. She used actual rayban parts and didn't charge me ANYTHING. I will continue to give this place my business because of practices like this.